Frequently Asked Questions
1.What really happens once I book my service from Dot Appliances ?
Step 1: You select the service and send request to us
Step 2: Through our system, the service provider gets intimation about your booking and views your booking details.
Step 3: The service provider confirms your booking depending on their availability.
Step 4: You get the confirmation message.
2. Is DotAppliances.com FREE ?
Yes, Using DotAppliances.com is FREE. However, you will pay the service providers for the services you book, either at the time of booking or after the services are provided to you.
3. Prices shown are for complete service?
Prices mentioned on the website are just service charges.
4 . Are your service providers qualified and background verified?
Yes, our field operation team is qualified, trained and background verified
5. Service charges are refundable?
Once the professional visited to the location service charges are mandatory.
6. What happens in case the requested job takes more than expected?
We at DotAppliances understand the value of your valuable time. Please do expert buffer of half or one hour more or less time for the appointment.
7. What if customers are unhappy with service?
You can mail us or call our 24*7 customer support. We will help you.
8. For rework again we need to pay service charge?
No, It’s free of cost.